ISO/IEC 27001
ISO/IEC 27701
GDPR
Device | ||
---|---|---|
Supported Platforms | Web Only | Web, Mobile & Desktop |
File Limits | ||
Batch processing | ||
File size per task | 10MB | Unlimited |
AI Tools | ||
LightPDF AI Agent | 3 questions/day | 1000 credits/month |
ChatPDF | 1 files/day | |
AI Create Mindmaps | ||
AI Summarizer | ||
AI Analysis | ||
AI PDF Generator | 3 files | |
Image Processing
| ||
AI Presentation Maker | 1 file | |
PDF Translation | ||
PDF Watermark Remover | ||
PDF Tools | ||
Convert from PDF
| 5 files/day | 1000 credits/month |
Convert to PDF
| ||
Image Conversion
| ||
Edit PDF
| ||
Optimize PDF
| ||
PDF Security
| ||
Cloud Docs | ||
Highlight, Strikethrough, Underline | ||
Text, Brush Tools | ||
Shapes (Rectangle, Oval, Line, Arrow, Stamp) | ||
Download | ||
File Size Limit | 20MB | Unlimited |
File Upload Limit | 5 files/day | |
Document Storage | 1 Year |
How can I cancel my subscription?
To cancel your recurring subscription, please submit a ticket via our Contact Us page. You can also manage your subscription using the email sent by the payment platform after your purchase.
Is there any discount available?
Yes. We offer special discounts to students and teachers through our education discount page. If you are not a student or teacher, you can bookmark our pricing page and check out the latest promotions.
How can I request an invoice/receipt?
Normally, you will automatically receive an invoice/receipt after payment. If you haven’t received it, please contact us, and we’ll send it to your inbox. Alternatively, you can download it from My Account > My order on our website.
How do I get a refund?
Refund terms differ for monthly, annual, and lifetime subscriptions. See our refund policy for specific details. You can Contact Us.
What payment method do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers. All transactions are processed securely.
How many devices can I use if I upgrade to premium?
1 premium account gives you access across all platforms - Windows, Mac, Android, iOS and web. Simply log in from any device to enjoy full premium features.
What AI features are included?
Our AI features include ChatPDF, AI Create Mindmaps, AI Summarizer, AI Analysis, AI Agent, AI PDF Generator, Image Watermark Remover, AI Watermark Remover, AI Logo Remover, AI Sticker Remover, AI Text Remover, AI PPT Maker, PDF Translation. We will release more useful AI tools in the coming days.
How do credits work?
Credits are used for some PDF tools, and AI-powered features. Monthly plans get 1,000 credits per month, yearly plans get 12,000 credits per year, and perpetual plans include 40,000 credits. Different features consume different amounts of credits. Check out Compare Plan section for more details.
Is my data secure?
Absolutely. We use 256-bit SSL encryption for all data transfers and automatically delete files after processing. We never store or analyze your personal documents and comply with GDPR, ISO/IEC 27001, and ISO/IEC 27701 standards.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time through your account settings. When upgrading, you'll only pay the prorated difference. When downgrading, the change will take effect at your next billing cycle.
Do you offer team or enterprise plans?
Yes, we offer special pricing for teams and enterprises. Our team plans provide centralized billing, user management, and volume discounts. Contact our sales team for custom quotes and demonstrations.
What file formats are supported?
LightPDF supports a wide range of file formats including PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, RTF, JPG, PNG, TIFF, HEIC, WebP, SVG, HTML, EPUB, OFD, CAJ, and more. The premium version supports unlimited file sizes.
Is there a free trial available?
Yes, we offer a free trial version with limitations. We also have a 3-day free trial for our yearly plan. You can access all premium features during the trial period.
Can I use LightPDF offline?
While our web app requires an internet connection, our desktop applications for Windows and Mac can perform many PDF operations offline. However, AI features and some PDF converter tools require an internet connection to function.
Your personal information is completely encrypted.
Please contact us for any doubts or questions while using our online services.
We offer 7 day money back guarantee 3 days for Monthly VIP. Learn more by reading the refund policy .
Please contact us for pricing options regarding: Education Pricing & Volume pricing, etc. (Education discount is only for quarterly and yearly subscription)